Win customers, bring products to market faster, drive revenue, reduce cost, and build a competitive advantage with your digital transformation.

Whether you're looking for project/team leadership, project/operational support, subject matter expertise, or full project delivery -- we can help. Whether you need just a little help or full end-to-end accountability, we will work with you in the way that works best for your organization and your needs.

Automated customer engagement you can count on. You already know how to write great digital marketing content -- we can help you deliver that content, to the right customer, at the right time, at scale. With our data intelligence, you'll know what works and what doesn't so that you get the most out of your digital marketing investments.

• Utilize project managers to craft end-to-end online communications strategies
• Use subscriber management tools to manipulate profile attributes, segment customer records, manage lists and support strategic objectives
• Experienced HTML coding experts apply tested best practices to e-mail and web content creation to provide a consistent product across various e-mail clients, mobile devices and web browsers
• Take e-mail and web content creation and creative from launch through execution and metrics reporting
• Develop and deploy Customer Relationship Management (CRM) lifecycle communications programs
• Personalize communications with dynamic content and customer data

Know when your investments generate a return and how to get more. You're collecting data, but is it actionable? We can transform your insights into execution so you can focus on the big decisions and growing your business. Use our business intelligence to uncover business opportunities to deliver more to your customers, at the right time. Teleion delivers analytics that help you build an informed, effective marketing strategy.

• Consulting project teams represent cross-discipline skills sets including information architects, program managers, developers, and testers.
• End-to-end design and development, all the way through implementation, of the following solutions:
  • Product, program and project management
  • Business and process analysis
  • Business intelligence design and implementation
  • Technical marketing solutions and resourcing
  • Co-sourced and out-sourced governance, risk and compliance advisory services
  • Evaluation, monitoring and optimization of risk management and regulatory compliance process and framework

• Determine drivers affecting your success, viral trends and patterns, and key metrics
• Data analysis, system architecture and design
• Business intelligence reporting
• Data mining and hosting
• Data cleansing and quality management
• Solutions include: SQL Server Suite (SSAS / SSRS / SSIS), SharePoint, Office and Silverlight
• Leverage third party applications for customized BI solutions

If your business already operates at a global scale, you know how challenging it is to comply with a spider web of overlapping standards and regulations, and how expensive it can be if you don’t. But here’s the secret: when done well, a strong cyber security and compliance practice delivers a competitive advantage by opening new markets, reducing your risk profile, and increasing your organizational agility. Teleion’s Cyber Security & Compliance practice helps you navigate and ensure your operations comply with standards like PCI, HIPAA, ISO, NIST, and GDPR - better, faster, and cheaper. Whether you are looking to expand into unfamiliar territories, optimize compliance operations in the areas you already serve, or prepare for new regulations, Teleion has a solution for you.

Teleion Risk and Compliance consultants bring hands-on audit experience from "Big Four" risk management divisions. The team  includes Certified Information Systems Auditors (CISA) and Certified Public Accounts (CPA) and are immersed in the latest IT and financial compliance standards.

• IT Risk and Compliance Strategy, Development, and Execution: Whether you need help creating a new risk and compliance program, or rebuilding an obsolete strategy, our consultants, we can help build out an end-to-end governance, risk and compliance model to keep your operation running smoothly.

• Policy Management: Teleion works with you to create and roll out policies to match your changing business demands. Teleion's audit background allows us to assess risk from multiple points of view to ensure policies meet regulation requirements.

• Compliance Management: Our experts ensure your organization can meet and maintain compliance with SOX 302 and 404, SAS 70 Type I and II / SSAE 16 and ISAE 3402, PCI DSS, ISO/IEC 27000, FISMA (NIST 800-53), MRC Minimum Standards / IAB Measurement Guidelines, HIPAA Privacy Rule, third-party revenue recognition and licensing assessments.

• Audit Program Management: While your business continues to evolve, regulatory compliance may not be top of mind. Our consultants can help prepare for audits, perform pre-assessment, and engage your stakeholders to ensure success.

• Threat and Incident Management: When an incident occurs, our team works quickly to report, investigate, remediate and resolve the issue.

• Education and Program Roll Out: Staying compliant requires companywide effort. Teleion consultants create educational programs that are effective and easy to understand.

• Infrastructure Evaluation and Improvement: We are experienced with the RSA Archer eGRC Platform as users, administrators, and implementation specialists.

Focused areas of Teleion’s Business Continuity Management (BCM) would include program initiation & management, business impact analysis, implementing strategies, recovery plans and exercise management.  Program templates & potential BC Software tool support or implementation.

Consider Teleion’s BCM Quick-look Assessment – gauging potential offerings based on each of the areas listed in Teleion’s BCM services. The assessment considers International Standards organization (ISO, Disaster Recovery Institute International (DRII) and the National Institute of Standard and Technology (NIST) specifically Respond & Recovery). Teleion’s goal is to identify ways for your program to run more efficient, faster, at the best price.

Whether you are looking to expand, refine your current program, or prepare for the next level of maturity, Teleion can customize a solution for you.

Teleion Business Continuity & Disaster Recovery consultants bring hands-on experience with over 30+ years of experience across multiple industries. The team includes associate BC practitioners (ABCP), Certified Business Continuity Professionals (CBP), Master BC Professionals (MBCP), and Certified BC Lead Auditors that   assisted with updates to the Disaster Recovery Institute Internationals (DRII) Professional Practices. With proven customer and leadership resilience support.   

• Business Continuity Management and Recover Strategy, Development, and Execution: Whether you need help creating a new Business Continuity or Disaster Recovery program, or want experts to mature your existing strategy, our certified consultants, we can help build out an end-to-end Business Continuity & Disaster Recovery program achieving resiliency goals.

• Policy Management: Teleion works with you to create and roll out policies to match your changing business demands. Teleion's BC DR audit background allows us to assess current policy from multiple points of view to ensure policies meet standards & applicable regulation requirements.

• Program Initiation – Considers a “Quick-look Assessment” to engage new or existing customers. Establish BC Steering Committee or culturally accepted leadership group that would own the program. This would include policy & standard operating procedures to lay the foundation for the program. Any of the services can be established or matured based on current needs.

• Business Impact Assessment (BIA) – Determine criticality timelines for customer and lead to strategy.

• Strategy development would leverage the BIA timelines to build cost effective solutions, this would include preferred customer existing vendors or Teleion selected vendors.

• Plan creation or updates. This area is focused on the documentation for the program, the recovery plans. Teleion focuses on Business Continuity and Disaster Recover.

• Exercise Management – Focus on creating various exercise tabletops. Depending on the client’s maturity, physical testing of plans and systems. Service would include exercise kickoff, scope definition, preparation of client’s supporting resources and delivery of exercise, post exercise report. Teleion’s goal of having our customers meet and maintain a state a readiness.

• All services are based on the unique and individualize BCM Policy and standard operating procedures. Delivered on an annual cycle, starting simple, adding complexity, and ultimately building on mastery!

Whether it is managing engineering design, product configuration data, interface definitions or understanding decision impacts our Systems Engineering and Product Lifecycle Management best practices will help you leverage your complex product data into a competitive advantage.

Our consulting teams have extensive multi-domain experience in the areas of:

• System of Systems Architecture
  • Utilizing industry best practices and your unique business capabilities to formulate right-sized architecture
  • Developing requirements, functional and logical definitions that provide real value to operate your business

• Process and System Design, Verification and Implementation
  • Creating efficient product structure across your business domains
  • Developing traceable requirements for more efficient testing and verification
  • Creating implementation roadmaps with alternatives analysis
  • Completing migration and conversion analysis

• Technology Solutions
  • Understanding your current and future business environment to create requirements for next generation systems procurement
  • Optimizing your existing solution to deliver efficiency gains through automation, decreased flow times and increased quality